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대련 한국어 Fusion Middleware Support Engineer

대련에 세계 500대 IT업계에서 사람 모집합니다. 아래는 JD입니다. 보시고 직장을 신청하시려면 저한데 이력서 를 보내 주십시오.
e-mail: piaoxuande@gmail.com
Fusion Middleware Support Engineer(Korean Speaking)



RESPONSIBILITIES:

1. Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with Oracle global support standards
2. Maintaining product expertise in assigned product cluster
3. Working towards, adopting, and contributing to new processes and tools
4. Contributing to knowledge management content creation and maintenance
5. Participating in Root Cause Analysis defined within a products cluster
6. Working with second line engineers(grids) to solve customer¡¯s service request
7. Operating within Oracle business processes and procedures
8. First line phone call support for Korean customers

QUALIFICATION:

The successful candidate will have the following skills and experience:
1. Degree in Computer science. Minimum 2-3 years experience.
2. Understanding of Application Server and underlying technologies
3. Basic understanding of Oracle RDBMS and SQL /PL-SQL and O/S such as Unix/Linux and Windows
4. Written and spoken English and Korean required.
5. Highly analytical and articulate individual who will provide high quality technical phone and electronic support
6. Excellent verbal and written communication skills
7. Excellent problem solving and analytical skills
8. Preference for working in a global cooperative team environment.
9. Demonstrated ability and willingness to learn new technology quickly

大连甲骨文招聘

大连甲骨文招聘韩语人才

오라클 application 팀에서 새로 직원 한명 구하려고 합니다.

요구는 아래와 같습니다.
영어, 한국어 능숙
리눅스 시스템 능숙
oracle제품 경력 있는 분은 우선 고려 합니다.
관심있는 분은 이메일 보내주세요 info@dalianlife.net

大连甲骨文招聘-Fusion Middleware Support Engineer(Korean Speaking)

Support


Fusion Middleware Support Engineer(Korean Speaking)

Location: Dalian

Description:

1. Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with Oracle global support standards
2. Maintaining product expertise in assigned product cluster
3. Working towards, adopting, and contributing to new processes and tools
4. Contributing to knowledge management content creation and maintenance
5. Participating in Root Cause Analysis defined within a products cluster
6. Working with second line engineers(grids) to solve customer¡¯s service request
7. Operating within Oracle business processes and procedures
8. First line phone call support for Korean customers

Competencies:

The successful candidate will have the following skills and experience:
1. Degree in Computer science. Minimum 2-3 years experience.
2. Understanding of Application Server and underlying technologies
3. Basic understanding of Oracle RDBMS and SQL /PL-SQL and O/S such as Unix/Linux and Windows
4. Written and spoken English and Korean required.
5. Highly analytical and articulate individual who will provide high quality technical phone and electronic support
6. Excellent verbal and written communication skills
7. Excellent problem solving and analytical skills
8. Preference for working in a global cooperative team environment.
9. Demonstrated ability and willingness to learn new technology quickly

Essential knowledge & experience
1. Good understanding of Application Server concepts and technologies (Apache, Websphere, Jboss, Weblogic)
2. Good understanding of the underlying internet technologies (HTTP, TCP/IP, etc)
3. Knowledgeable about various operating systems (Unix, Windows, etc.)
4. Java programming skills like JSP, j2EE, Web Service and EJB
5. Knowledge of HTML, XML

Desirable knowledge
Oracle product knowledge for
1. Internet Application Server
2. RDBMS (basic) and SQL/PLSQL

Applicants, please send email to info@dalianlife.net